18 November 2025 Tuesday
We Held Our “After-Sales Service Content” Event
The seminar titled “After-Sales Service Content,” organized by the Istanbul Gelisim University Public Relations and Publicity Department, was held on November 17, 2025, at the K Block Firnas Auditorium. The speaker of the event was Özkan Kuru, a Business Development and Sales Manager with 18 years of industry experience and a current third-year student in the department.
An Industry-Based Perspective for Students
Held between 12:00 and 13:00, the seminar included a presentation, a case analysis, and an interactive Q&A session. Key topics such as the importance of after-sales services for businesses, service scope, customer relationship management, and the sustainability of service quality were discussed. Drawing from his extensive industry experience, Kuru offered students a practical, real-world perspective.
Valuable Advice for Their Career Journey
Based on his long-standing managerial experience in the sector, Kuru provided students with valuable advice on how to make the most of their internship period, what to pay attention to during job applications, and which strategic steps to follow when entering the industry. With this aspect, the seminar served not only as an informative session but also as a career-guiding experience.
The event concluded with participants’ questions being answered and a brief evaluation session.
